Shipping policy

Thank you for shopping with MaktabahYusuf. We are pleased to provide reliable and secure shipping of Islamic books and materials to the  United Kingdom , USA and the majority of Europe


📦 Domestic Shipping (UK)

We offer Tracked Shipping via Evri for deliveries within the UK. 

Estimated Delivery Times:

  • Standard: 2–4 business days

  • Shipping fees are calculated at checkout based on weight and location.

🌍 International Shipping

We ship to most parts of Europe and USA using tracked international shipping services  via Evri International.

Estimated Delivery Times:

  • Europe: 5–10 business days

  • North America: 7–14 business days

Please note that delivery times vary based on the destination and may be affected by customs, holidays, or local courier delays.


🧾 Customs, Duties & Taxes (International Orders)

  • Buyers are responsible for any customs fees, import duties, or taxes that may apply in their country.

  • We are not responsible for delays due to customs processing.

  • Should your order be returned to us due to non payment of customs fees, import duties or taxes, you will be refunded upon return of your order to us less any shipping costs.

Please ensure your country's customs regulations allow religious materials and books before placing an order.


🔁 Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number (if tracked shipping is selected).

  • Please allow up to 48 hours for the tracking to update.

 

📍 Incorrect Shipping Details

  • Please double-check your shipping address at checkout.

  • If an incorrect or incomplete address is provided and the parcel is returned, additional shipping charges may apply to resend it.


📦 Lost or Damaged Parcels

We take every precaution to pack your items securely. However, if your parcel is lost or arrives damaged:

  • Please contact us at contact@maktabahyusuf.com within 14 days of delivery

  • Include your order number and a photo of the damaged packaging/items (if applicable)

We will do our best to resolve the issue promptly.


❓ Questions?

If you have any shipping concerns or need help with an order, please reach out to our customer support:

📧 contact@maktabahyusuf.com